Shipping Policy

Shipping Policy for Ista-Club.com

We're excited to get your order to you promptly! Please ensure that your delivery address is covered by our logistics partner.

Standard Delivery: Your orders are prepared for shipping within 24 hours of placing them. For the best results, we recommend placing your order before 11 am to have it processed on the same day.

If, for any reason, you haven't received your order within 7 working days, please reach out to us via email or message us on WhatsApp at +91 8971749741 or abhivrudhi.bengaluru@gmail.com, and we'll look into it for you.

Serviceable Areas: Due to previous logistics challenges, some areas were marked as Non-Serviceable Zones (NSZ). While we've overcome these challenges, there may still be instances where orders take a bit longer to process. If your order cannot be serviced, our customer service team will notify you via SMS or WhatsApp within 7 days of placing the order.

Cancellation: Once an order has been shipped, we regret that it cannot be cancelled. However, if you find yourself in exceptional circumstances, please reach out to our customer service team at the earliest via WhatsApp at +91 8971749741 or abhivrudhi.bengaluru@gmail.com. We'll do our best to assist you.

We're committed to ensuring your shopping experience at Ista-Club.com is smooth and enjoyable. If you have any questions or concerns, feel free to contact our customer service team—they're here to help!